Last updated: August 21, 2026

KeepHause sells downloadable digital products designed to help you organize, manage, and maintain your home. All products are delivered electronically after purchase. No physical products are shipped.

Digital Downloads

Because our products are digital files that are available immediately after purchase, returns or exchanges are generally not available once the files have been accessed or downloaded.

We want every customer to have a positive experience. If you experience an issue with your purchase, please contact us and we will do our best to assist you.

Refund Eligibility

Refund requests may be submitted within 30 days of purchase and will be reviewed individually.

Please contact us if:

• You received the wrong digital files.
• The files are corrupted, incomplete, or cannot be opened, and we are unable to provide a working replacement.
• You were charged more than once for the same order.
• A refund is required under applicable consumer protection laws.

To help us resolve your request, we may ask for your order number and details about the issue.

Technical Issues

If you experience problems downloading, opening, or using your files, please contact us first. We will attempt to provide a replacement file or help resolve the technical issue whenever possible.

Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us with your order details. We will review the duplicate transaction and assist you accordingly.

Contact

For refund requests or digital product support, contact:

KeepHause
Email: contact@keephause.com